ReliablookWholesale.in is committed to the responsible collection, secure storage, and lawful handling of all buyer and partner information shared with us in the course of trade enquiries, platform registrations, wholesale orders, and ongoing commercial relationships. This privacy policy outlines our practices regarding data collection, usage, sharing, security, and the rights available to all registered buyers and enquiry users.
We collect only the information necessary to process enquiries, facilitate wholesale transactions, and maintain buyer relationships. This includes business name and registration or GST details, contact person names, phone numbers, and email addresses, business address and geographic territory information, product enquiry and order history, payment and invoicing records, and correspondence relevant to trade support and account management.
All collected information is used strictly for defined operational purposes: processing wholesale enquiries and orders, preparing invoices and delivery documentation, coordinating logistics and dispatch, providing trade support and account management, maintaining order histories to facilitate repeat business, and notifying registered buyers of new product launches, seasonal availability, and partnership opportunities where consent has been given. We do not use partner data for unsolicited marketing or share it for commercial purposes outside our core wholesale operations.
We share buyer information only with carefully vetted third parties essential to fulfilling our trade obligations — transport and logistics providers for delivery coordination, payment processors, statutory auditors, and regulatory authorities where legally required. All service providers are bound by confidentiality obligations and permitted to use data solely for the purpose for which it was shared. We do not sell, rent, or commercially exploit buyer or partner data.
We apply standard commercial security practices to protect buyer information against unauthorised access, disclosure, or misuse. Role-based access controls limit data access to authorised personnel, trade documentation and financial records are stored with appropriate safeguards, and periodic reviews help identify and address vulnerabilities in our data handling processes.
Registered buyers may request access to information held about them, request corrections to inaccuracies, or update contact and business details by contacting us through our official communication channels. Data deletion requests are evaluated in accordance with applicable legal and tax record retention requirements. We respond to legitimate data access requests within 10 to 15 working days.
We may update this privacy policy to reflect changes in applicable regulations or operational practices. Material changes are communicated to registered users. For questions about this policy or our data handling practices, please contact us through the official channels listed on our website or via email at enquiry@reliablookwholesale.in.